Step 4: On the pop-up tray containing the list of options, select “Factory Reset.”.Step 3: Click on the Settings icon at the top right corner of your screen.Step 2: Click on your Chromecast device from the list of home devices on the screen.Step 1: Open Google Home on your mobile device.It will clear user data and restore the Chromecast’s original settings. If an update doesn’t solve the problem with your Chromecast, consider a simple factory reset. On the home screen, go to Settings > System > About > System update.Power on your Chromecast with Google TV.Steps to update Chromecast with Google TV:įor Chromecast with Google TV, the updates are not available on the Home app. Tap the three-dot Menu icon on the top right corner of the Settings page.ĭuring the reboot, your Chromecast will download and install the latest firmware.Press the Settings icon on the overview page to see your firmware version.Press the Chromecast icon to see the overview.Locate your Chromecast on the list of connected devices.In this case, just update your Chromecast to the most recent software version. Outdated FirmwareĪ Chromecast device can crash and restart as a result of outdated firmware. Also, if you are using an HDMI splitter, try disconnecting it and plugging in your Chromecast directly. Also, check the power cable and ensure it is not damaged or loose.Ī surge protector or power conditioner is a good investment if you’re experiencing power fluctuations or surges. We advise you to get a power adapter that outputs 1 Amp of power.Ī faulty connection or power source can also cause your Chromecast to crash.Ĭheck if your AC outlet is faulty and replace it if this is the case. However, if you misplace yours, you can purchase a new one. Your new Chromecast device comes with its own power adapter. You only have to connect the Chromecast’s power cable to the adapter. Power adapters go into AC outlets and supply a higher current than the TV’s power outlet. If your Chromecast’s power cable is connected to your TV, we advise you to explore other power supply options. Your TV USB ports are mostly for USB storage sticks - they supply 0.5 – 0.9 Amps and may be unable to efficiently power a Chromecast device. Your Chromecast dongle needs at least 1 Amp of power. Anything more or less can cause it to perform poorly or crash and restart randomly. Insufficient Power supplyĮvery electronic device has a designated range of power needed to work. Reboot your source device and see if it helps. If you are casting through a smartphone or a PC, the problem may come from the device and not your Chromecast. Step 5: Click on the Reboot option to initiate the process.Step 4: Click the three-dot icon to bring out the Menu tray.Step 3: Click on the Settings icon on the top right corner of the screen.Step 2: Press and hold your Chromecast to select it from the list of connected devices.You can also perform the reboot through your “Google Home” app. Simply disconnect your Chromecast from the power source and reconnect it after a minute. The most effective way to set the device straight is with a reboot.Ī reboot is one of the first steps to consider when troubleshooting media devices. Sometimes, device software data is stuck in a misbehaving state. Reasons Your Chromecast Keeps RestartingĬhromecast crashing? Below is our list of all the possible reasons and how to fix them.
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